- Who gets a retiree email account?
Individuals eligible for a retiree email account are defined as all of those persons who have retired from faculty and staff positions at Â鶹ӳ»Ó°Òô in accordance with the Teacher Retirement System (TRS).
- What access do retirees get?
Retirees will receive a Microsoft 365 account that provides access only to web-based email, Calendar. Please be aware that if you are using Teams, you will lose access to this service.
- Can a retiree export their Lamar email to a PST file?
Unfortunately, no. Retirees, who are former employees, may have sensitive or regulated information from their past employment. Exporting this data to a .PST file bypasses security controls designed to protect such information, potentially violating security and privacy regulations.
- How long do I get to keep my retiree Lamar email account?
After registration, a retiree retains their email as long as they log into their LU email at least once every 90 days. If you do not log into your LU email at least once every 90 days, the account will become deactivated. You can contact the Lamar IT Service Desk to re-enable your account, if necessary, but your email messages may not be able to be restored.
- I think my Lamar retiree account got compromised and someone accessed my information, what can I do?
Change your password via the Lamar "Password Reset site" immediately and contact the "Lamar IT ServiceDesk" to report the issue. Be sure to check for any mail rules or forwarding rules that may have been set on your account by the threat actor and remove them.
- My name and email are not listed in the directory / other people are not able to find me in the directory?
Lamar does not display retiree accounts in the Lamar directory.
- Can you remove DUO from my account?
All Lamar accounts require multi-factor authentication which is currently powered by DUO. So, no, we cannot remove DUO from your account.
- Can I get into other Lamar services like Blackboard or the Library with my retiree email account?
Access to Blackboard and the Lamar Library system requires one to be a student, staff, or faculty. You may not be able to access these services upon retirement.
- How soon will my retiree account be ready?
If your account was previously deactivated, it can take up to 3-5 business days to reactivate your mailbox after approval has been made on your request. If the approval process has been submitted prior to your last employment date, there should be no delay in accessing your account.
- Why am I receiving emails from my previous job and what should I do with those emails?
It is common for third parties to have your email address on file as a point of contact for a department within Lamar. Also, others on campus may not be aware of your retirement. In these cases, please reach out to the appropriate department to have your email removed from their contact list.
- I still have questions who do I call?
You may contact the Lamar IT Service Desk for further information at (409) 880-2222